On The Road Books Ltd (OTRB) which trades as Brit Stops, is classed as a ‘Data Controller’ under the Data Protection Act 1998 and the General Data Protection Regulation 2016 (GDPR), and follows the principles of the GDPR. This privacy notice covers all customers of OTRB.
We take your privacy seriously and this notice outlines what sort of personal data we collect, why we do this, how long we store it and who we share it with. Access to personal data is only available to those employees of OTRB who need it for a specific purpose.
1. The categories of customer information that we collect, process, hold and share include:
personal information (such as name and contact details
2. Why we collect and use this information
We use customer data to:
manage the membership systems of Brit Stops
send monthly members' email newsletters with important updates
to respond to sales enquiries
for internal record keeping
3. The lawful basis on which we process this information
We process this information under the General Data Protection Regulation, Article 6(1)(b) – contract
4. Collecting this information
In order to comply with data protection legislation, we will inform you whether you are required to provide certain information to us or if you have a choice in this. Where necessary we will ask for your consent.
5. Storing this information
Personal data will be kept secure whilst it is being stored and used. We retain data as shown below. We do not keep paper records and electronic files are deleted.
Membership data for Brit Stops (as in 1 above) is stored while a member is current and for 7 years afterwards.
6. Who we share this information with
We do not share this information routinely with anyone else without your consent. However we do use MailChimp to process our newsletter emails, and PayPal to process online orders. Please see their Privacy Policies below.
7. Cases when we might share customer information
We will only share information about customers without explicit consent if the law requires us to.
8. Requesting access to your personal data
Under data protection legislation, you have the right to request access to information about you that we hold. To make a request for your personal information, contact us by email at firstname.lastname@example.org or write to Data Protection Officer, On The Road Books Ltd, 4 Market Hill, Clare, Sudbury, Suffolk. CO10 8NN. We will require evidence of your identity (this could be a scan of your passport or driver's licence, plus copy of a utility bill with current address).
You also have the right to:
object to processing of personal data that is likely to cause, or is causing, damage or distress
prevent processing for the purpose of direct marketing
object to decisions being taken by automated means
in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; and
claim compensation for damages caused by a breach of the Data Protection regulations
If you have a concern about the way we are collecting or using your personal data, we ask that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/
9. Further information
If you would like to discuss anything in this privacy notice, please contact:
The Data Protection Officer by email at email@example.com, or write to Data Protection Officer, On The Road Books Ltd, 4 Market Hill, Clare, Sudbury, Suffolk. CO10 8NN.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org These websites also tell you how you can set your browser not to accept cookies. However some features of our website may not work if you do this.
We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.
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